After-Sales Service & Support
Features & amenities
24x7 Security
7×24-hour remote technical support
Maximize Security
AI monitors the entire shopping journey to prevent loss and theft.
Boost Revenue
Generate 30-40% higher profits than traditional vending machines.
Control Costs
Half the upfront cost of traditional machines, with flexible financing options.
Smarter Operations
Boost loyalty and lifetime value with data-driven optimization.
Smart Marketing
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Payment Compliance
EMV-compliant, cashless payments with instant settlement.
Save on Energy
Smart temperature control cuts power use and extends consumable life.
After-Sales Service & Support
For technical support, troubleshooting, or any inquiries regarding your Qingo products, please contact our service center. Our team is ready to assist you.
📞 Support Hotline: +1 (626) 493-6836 / Whatsapp:+1 (626) 493-6836
What we deliver:
We serve a wide range of environments—offices, campuses, gyms, hotels, and more—helping businesses boost revenue, reduce operational hassle, and elevate the customer experience.
Smart AI Technology
Machines with computer vision for seamless grab-and-go checkout, no RFID tags needed.
Full Customization
Tailored hardware design, software features, and branding to fit your space and needs.
Rapid U.S. Deployment
Our local warehouse network ensures fast shipping and setup.
Reliable Support
24/7 remote monitoring and local service teams for continuous operation.
Services offered
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Partner Programs:
Offering OEM/ODM, white-label, and scalable partnership models for larger deployments. -
Business Development Support:
Assisting clients in site selection, product mix strategy, and business case development for deploying smart vending solutions. -
Compliant Payment Processing:
Providing integrated, certified POS systems that support major credit cards and contactless payments, with real-time settlement compliant with regulations like EMV.
Popular questions
Q:What does Qingo do?
A: We provide end-to-end AI-powered smart vending solutions. This includes customizable machines, software, U.S.-based logistics, and 24/7 support to help businesses boost sales and simplify operations.
Q: What makes your vending machines "smart"?
A: Our machines use AI computer vision to recognize products instantly, enabling a true grab-and-go checkout without RFID tags. They also provide real-time business data and remote management.
Q: What is the price range?
A: Pricing depends on the model, level of customization, and order quantity. We offer flexible options, from single units to large-scale deployments. Contact us for a tailored quote.
Q: What kind of support do you offer?
A: We provide 24/7 remote monitoring and technical support, with a local U.S. service team for on-site needs. This includes software updates and a dedicated help channel.
Q: How fast is delivery in the United States?
A: We ship from our U.S. warehouse network. Delivery typically takes 1-3 business days to most locations after order processing.
